Setting up your Enquiry pipeline
Pipeline
How to connect your enquiries inbox straight to Hostology:
- Go to your venue and click on Venue Integrations on the lefthand menu, click on Connect via Nylas
2. You will be redirect to Nylas, choose your email provider from the list and sign in using your email username and password
3. Give Nylas permission to access your inbox and allow the connection
4. You will then be taken back to Hostology and you will see "Connected via Nylas"
You are now connected to Hostology and will receive all the relevant enquiries in the Pipeline page.
By default we currently deduplicate emails based on email address for all incoming enquiries. The Pipeline will sync up to the last 14 days and any unrecognised email addresses will create a new opportunity.