Accommodation

In the Accommodation section, you can add & manage room availability at your venue for events. To find the accommodation section go to your venue and select 'Billable items' then 'Accommodation':

Here, you can add the details for your rooms, with pricing, images, extras etc. then connect your payments and allow your hosts and guests to book available rooms for their event.

Once you have created all of your rooms, you can then add them to specific events and allow your customers to book, or allocate rooms to guests.

Setting up your "Extras"

We recommend you create your "Extras" first so you can add these to rooms as you create them. Examples of extras include cots, champagne on arrival, flowers e.t.c.

To do this, navigate to the extras tab where you will be able to add, edit and delete your extras:

To create an extra, click on 'Add new extra' (you can create extras for either unit or per night basis). Once you have filled out the information click on 'Add item':

To edit an extra click the three dots next to the extra that you want to edit. Then edit the information and click 'Save item':

If you wish to delete an extra, click the three dots next to the extra that you want to delete, then click 'Delete'. 

Adding your general info and T's & C's

We recommend you add your T's & C's in the booking information tab as well as any policy documents for accommodation - e.g. Rules, fire safety or escape docs etc. You can also upload links and documents that will be shared with all guests booking into your rooms

To upload booking information you first need to navigate to the 'Booking information' tab and click on 'Add booking information':

Once you have selected the document you want to upload, click on 'Save'. If you want to add another then click on 'Save & add another'.

Connecting to Stripe

Connecting with Stripe means you can take online payments for rooms through Hostology. On Hostology, Stripe takes a fee as a merchant - see here. To connect your Stripe account for taking payments for rooms, navigate to the 'Integrations' page and click on the 'Stripe' tab. You will then need to follow the steps and fill out all the required information to connect to Stripe (the Pop-up page will guide you):

Local Accommodation

Lastly, there is an option to add local accommodation. You should automatically receive an affiliate link to a hotel site provider to add here. If you don’t have this link, contact Hostology. This gives guests additional accommodation options, but your on-site rooms will always appear first.

You can also add in local accommodation manually, by clicking on 'Add local accommodation', filling out the details and click on 'Add'. Alternatively click on 'Save & add another' to instantly be able to add another local accommodation to your venue.

How to add a room

Go to the 'Available' tab in accommodation. Click on 'Add new room' and enter the room details, then 'Add room' to save:

Price per stay and minimum stay

Price per stay means that there is a fixed price for the accommodation regardless of the number of nights. 

Minimum stay means the room has to be booked for at least that amount of nights, this will be enforced on the host and the guest portals as well.

You can change these settings at event level if they change for one event only. 

To edit a room, click the three dots next to the room that you want to edit and click on 'Edit'. 

You can also delete by clicking the 3 dots next to the room you want to delete and clicking 'Delete' then 'OK':

How it works for each event

To see how you can use accommodation for your events, check out this article here. Also, you can check out this article, to see exactly what it looks like for your customers too.